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Privacy Policy

Easy Travel Japan respects your privacy. We handle customer information carefully and use it internally only to respond to inquiries, arrange bookings, and provide our travel services.
  1. Information We Collect
    When you contact us or make a reservation, we may collect information such as your name, email address, phone number, travel dates, number of guests, preferred itinerary, pickup details, and other information needed to arrange your service.
  2. How We Use Your Information
    We use customer information only for business purposes related to your inquiry, booking, payment confirmation, itinerary planning, customer support, and service improvement.
  3. Internal Handling
    Customer information is handled carefully by our internal team. We do not sell, rent, or publicly share your personal information.
  4. Limited Service Sharing
    When necessary to provide your booked service, we may share limited trip details with drivers, guides, hotels, payment providers, or other service partners. We share only the information needed to complete the arrangement.
  5. Data Retention
    We keep customer information only for as long as needed for booking records, customer support, accounting, and legal or operational requirements.
  6. Contact Us
    If you have questions about this privacy policy or your personal information, please contact us by email at [email protected].